RESIDENTIAL COMMUNITIES · CANADA-WIDE
Facility Management For Residential Communities And Condominiums
Cleaning, maintenance, grounds and concierge across your common elements, delivered by vetted staff who work in a building people are living in at every hour of the day, the same team behind our Condo Cleaning Services.
- Vetted, licensed staff
- Reporting your board can use
- 24/7 emergency response
One Monthly Report
not four separate contractor invoices
ISO 9001
EcoLogo Certified
WSIB Insured
WHMIS Certified
GREENGUARD
IPC Member
COMMON ELEMENTS EXPLAINED
What Falls Inside Your Common Elements
In a residential community, the line between what the corporation maintains and what an owner maintains decides almost every conversation about who pays. The common elements are everything shared: lobbies, corridors, elevators and their lobbies, stairwells, amenity rooms, garbage rooms and chutes, underground parking, mechanical rooms, entrances and grounds. Facility management covers all of it, and the boundary matters as much as the work. A leak reaching a unit ceiling from a shared pipe is a corporation matter, handled under the same urgent-response standard as Explore Emergency Maintenance Services. The same water damage from an in-suite appliance is not. Getting that distinction recorded accurately at the point a problem is reported is what prevents disputes later, which is why work orders and reporting matter as much in residential work as the maintenance itself.
Separate Contractors Per Service
- Cleaning, grounds and repairs booked apart
- Residents unsure who to report what to
- Board sees several partial reports
- Nobody accountable for the property overall
One Community Contract
- Every service under one agreement
- One place residents report anything
- Consolidated reporting for the board
- One party accountable to the corporation
RESIDENT EXPERIENCE
Residents Judge The Building By Its Corridors, Not Its Boiler Room
Boards spend most of their budget on things residents never see, and residents form their view of how well the building is run from a handful of things they see constantly. The corridor carpet outside their door. Whether the elevator lobby smells of the garbage chute. How quickly a burnt-out bulb in the parking garage gets replaced. Whether the lobby looks presentable when they bring visitors home. None of this is expensive relative to a reserve fund item, but it is what generates complaints at an AGM and what shapes whether owners believe their fees are well spent. A contract that covers both properly gives a board something rarely available: the mechanical work handled correctly, backed by the same coordinated approach as Learn about our Commercial Facility Management Company, and the visible standard maintained, reported together.
WHAT WE LOOK AFTER
Cleaning And Presentation, Building And Grounds
Everything The Corporation Is Responsible For.
CLEANING & PRESENTATION
What Residents See Every Day
Daily and periodic work across the shared areas of the community.
- Lobby, corridor and stairwell cleaning
- Elevator cab and lobby cleaning
- Amenity room and gym cleaning
- Garbage room and chute cleaning
- Underground parking cleaning
- Window and glass cleaning
BUILDING & GROUNDS
What Keeps The Community Running
Maintenance, safety systems and outdoor areas across the property.
- Building repairs and common element upkeep
- HVAC and mechanical servicing
- Elevator maintenance and testing
- Fire detection and protection
- Licensed concierge and access control
- Landscaping and winter snow service
COMMON ELEMENTS WE MAINTAIN
Every Shared Area In Your Community
From The Front Entrance To The Lowest Parking Level.
Lobby & Entrances
Corridors & Stairwells
Elevators & Elevator Lobbies
Amenity & Party Rooms
Gym & Pool Areas
Garbage Rooms & Chutes
Underground Parking
Visitor Parking & Drive Lanes
Mechanical & Electrical Rooms
Mail & Package Rooms
Grounds & Landscaped Areas
Walkways & Entry Steps
Garbage rooms and chutes deserve particular attention because they generate more resident complaints per dollar spent than anything else on that list. A chute that is never cleaned pushes odour into corridors on every floor it serves, and residents attribute that to the building being poorly run rather than to a single overlooked task, and unmanaged odour and residue can also draw pests, which is where See our Pest Control Services page comes in. Scheduled chute cleaning and disinfection is inexpensive, quick and almost always missing from contracts that were priced purely on corridor square footage.
WORKING IN A BUILDING PEOPLE LIVE IN
How We Work Around Residents
1
Staff Vetting And Introduction
Assigned staff are screened before they set foot in the building, and residents see the same familiar faces rather than a rotating crew.
2
Hours That Respect Residents
Noisy work is scheduled inside agreed hours, since a floor scrubber running at seven in the morning generates complaints with no standard of cleaning offsets.
3
Notice Before Disruption
Elevator shutdowns, water interruptions and amenity closures are communicated in advance through the channels your community already uses.
4
One Place To Report Problems
Residents and the property manager report through a single point, with each item logged so nothing depends on who happened to take the call.
5
Reporting For The Board
Consolidated monthly reporting covering completed work, outstanding items and anything needing a board decision, written to be read at a meeting.
24/7
Emergency response
Vetted
Screened staff on every site
Monthly
Board-ready reporting
100%
Insured & bonded
OUR RESIDENTIAL STANDARD
Why Boards And Property Managers Choose Us
A Building Where People Live Is Judged Every Hour Of The Day.
Vetted, Familiar Staff
Screened personnel assigned to your community, so residents see the same people rather than strangers with keys.
Reporting Written For A Board
Monthly reporting in a form that can be tabled at a meeting, rather than invoices a manager has to translate.
One Number For Residents
Every issue reported to one place and logged, so nothing depends on which contractor a resident happened to reach.
Licensed In-House Trades
Elevators, fire systems and concierge security handled by our own licensed staff rather than subcontracted on.
The Small Things Scheduled
Chutes, garage lighting, corridor carpets and entrance glass, which is what residents actually judge the building on.
One Contract For The Corporation
Cleaning, maintenance, elevators, safety systems, concierge and grounds under one agreement.
CORPORATION PRICING
What Residential Facility Management Costs
Priced Around The Size Of Your Community And What The Corporation Covers.
Building Size
Number of units, floors and common area footage
Amenity Level
Gym, pool, party rooms and shared facilities
Service Scope
Cleaning only, or full building and grounds coverage
Staffing Requirements
Cleaning hours and any concierge coverage
Get A Proposal Written For Your Next Board Meeting
Contracts in residential communities are approved by a board, not by one manager. We will prepare a proposal in a format that can be tabled and compared directly against your current provider.
CLIENT TESTIMONIALS
What Boards And Property Managers Say
“Our board was seeing four separate invoices and no clear picture of what was actually being done. One report each month, written so it can be read out at a meeting, changed how those conversations go entirely.“
Property Manager
Condominium corporation, Toronto
“Corridor odour from the chutes was the single biggest complaint at our last two AGMs. It turned out nobody had ever cleaned them. Six weeks later it was a non-issue.”
Board Director
Residential condominium, Markham
RESIDENT QUESTIONS
Residential Facility Management, Answered
Everything shared by the community: lobbies, corridors, stairwells, elevators, amenity rooms, garbage rooms, underground parking, mechanical rooms and grounds, with glass and common-area surfaces maintained under our Window & Wall Cleaning Services solutions. In-suite items generally remain the owner's responsibility.
Yes. Staff are screened before assignment, which matters in a building where they hold access and work around residents at all hours.
Through one point of contact. Each item is logged, assigned and closed out, so nothing depends on which contractor a resident happened to reach.
Consolidated monthly reporting covering completed work, outstanding items and anything requiring a board decision, in a format that can be tabled at a meeting.
Yes. Our licensed personnel can staff a concierge desk covering both the administrative side and access control, rather than splitting one post into two roles.
Yes, with our own licensed staff, including elevator maintenance and statutory testing alongside fire detection and protection inspections.
Yes, under the same contract across the full year, including timestamped winter service records that protect the corporation if a slip and fall claim is made.
One Contract For The Whole Community
Cleaning, maintenance, elevators, safety, concierge and grounds under one agreement, reported monthly to your board. Book a walkthrough.