OFFICE BUILDINGS · CANADA-WIDE

Office Building Facility Management Services

One contract covering cleaning, building maintenance, security and site support across your office property, with a named manager who knows the building and a service level your tenants can hold you to, delivered by the same team behind our Office Cleaning program.

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Renewals Are Won In The Lobby

presentation and response time made a tenants mind

ISO certified cleaning and facility management services logo

ISO 9001

Eco-friendly cleaning services certification logo
EcoLogo Certified
WSIB workplace safety insurance logo

WSIB Insured

WHMIS workplace hazardous materials information system logo

WHMIS Certified

GreenGuard certified cleaning services logo

GREENGUARD

ISSA Cleaning Management Institute IPC logo

IPC Member

WHAT IT COVERS

What Facility Management Means For An Office Building

A Plain Explanation Of How A Building Ends Up With Eleven Vendors, And What Replaces Them.

In an office building, facility management is the coordination of everything that keeps the property running for the people who lease space in it: daily cleaning of common areas and tenant floors, washroom hygiene and consumables, HVAC and electrical maintenance, elevator and life safety compliance, security and access control, waste and recycling, grounds and parking, and the handling of tenant requests when something goes wrong, the same scope covered under Learn about our Facility Management Services. Most office buildings arrive at this arrangement one vendor at a time, which is how a property manager ends up holding eleven contracts, eleven renewal dates and eleven phone numbers for problems that frequently involve more than one of them. Integrated facility management puts the whole scope under one agreement, one schedule and one manager who is accountable for the building rather than for a single line item inside it.

Managing Eleven Separate Vendors

One Integrated FM Contract

OCCUPANCY HAS CHANGED

Most Office Buildings Are Still Serviced To A Schedule They No Longer Have.

Attendance in most Canadian office buildings is now uneven in a way that cleaning and maintenance schedules have not caught up with. Tuesday through Thursday looks close to what the building was designed for. Monday and Friday often do not. Servicing all five days identically means paying for a full clean nobody needed on Friday evening while under-servicing washrooms on Wednesday, when the same floor is holding twice as many people. It distorts everything downstream as well: air handling running a full schedule against a half-empty floor, consumables ordered against last year’s assumptions, and a day porter positioned by habit rather than by where the traffic actually is. The answer is not simply a smaller contract. It is a specification that varies by day and by floor, built from real attendance figures rather than from what the building did in 2019, and revisited when the pattern moves again.
SERVICE LINES

Our Office Building Facility Management Services

The Technical Systems On One Side, The Daily Experience Of The Building On The Other.
HARD FM · TECHNICAL

Building Systems And Compliance

The equipment and statutory work that keeps the property operating safely and legally, including the coverage detailed under Explore Elevator & Escalator Maintenance Services.

SOFT FM · OCCUPIED SPACE

Cleaning, Security And Site Support

Everything your tenants and their visitors interact with every day they are in the building, including the front-of-house standard covered under our Reception & Front Desk Services.

PROPERTY TYPES

Office Properties We Manage

The Same Scope Applied Differently Depending On Who Owns The Building And Who Occupies It.

What the building is decides what the contract gets measured on. A Class A tower is judged on presentation and response time, because the tenants are paying a premium and they compare notes. A multi-tenant Class B property is judged on cost per square foot and on not letting deferred maintenance become visible. A single-tenant headquarters cares about the workplace experience of its own staff and will tell you about it directly and often. A medical office building carries cleaning and waste requirements that nothing else on this list does, along with the added scrutiny covered under See our Pest Control Services page. The specification, the reporting and the level of on-site presence are set around which of those you are actually running.

TAKING OVER YOUR BUILDING

How We Take Over An Occupied Office Building

1

Site Inspection And Scope

We walk every floor, plant room and common area, record asset condition and current service levels, and identify what the existing arrangement is missing, at no cost.

2

Transition Plan

A dated plan covers staffing, equipment, access, keys, contractor handover and the order in which services switch, so nothing lapses on changeover day.

3

Staff And Systems Setup

Personnel are assigned and inducted on your building, tasks and assets are loaded into our management platform, and the escalation path is agreed with your team.

4

Go Live

Services start on schedule with supervisors on site through the first weeks, which is the period when a transition either settles or unravels.

5

Reporting And Review

Inspection scores, work order completion and tenant response times are reported monthly, and the specification is adjusted as the building changes.

10+

Years in operation

500+

Buildings serviced

24/7

Emergency response

100%

Insured & bonded

WHY IT ADDS UP

Why Office Property Managers Consolidate With Cleaning 365

The Saving Is Real. The Reason People Stay Is That There Is Nobody Left To Blame.

One Accountable Manager

A named facility manager who knows your building and your tenants, rather than a dispatch board that treats the property as a work order number.

Tenant Requests Handled

Requests logged, routed and closed with a response time you can report to tenants, instead of forwarded to a vendor and followed up by hope.

Cleaning And Maintenance Aligned

The people in the building every night are the ones who report the leak, the failed light and the lifting tile, which turns daily presence into early warning.

Scheduling Around Occupancy

Specification varied by day and by floor to match how the building is actually used now, rather than how it was used before attendance patterns changed.

Our Own Licensed Staff

Cleaners, technicians, guards and front desk personnel employed and licensed by us, rather than layers of subcontractors you never meet and cannot direct.

One Invoice, One Report

Consolidated billing and a single monthly reporting pack, which shortens your reconciliation and your owner reporting at the same time.

BUDGET & PRICING

Office Facility Management Pricing

Priced Around The Building, The Scope You Hand Over, And The Service Level You Commit To.

Building Size

Rentable square footage and number of floors

Scope Of Services

Which hard and soft services are included

Service Frequency

Daily coverage, day porter hours and maintenance intervals

Response Commitment

Standard response times or guaranteed service levels

Get An Office Building Quote In 30 Minutes

Tell us your square footage, floor count and the services you currently contract separately. We will send transparent pricing with no hidden fees.

OWNER AND TENANT FEEDBACK

Trusted By Office Property Teams

“We were carrying nine vendors and spending the first week of every month reconciling invoices. Consolidating did save money, but the real change was that problems stopped being somebody else’s contract.”

Property Manager

Class A office tower, Toronto

“Our attendance is heavily Tuesday to Thursday and we were paying for a flat five-day clean. Rebuilding the specification around the actual pattern paid for itself inside the first quarter.”

Director of Real Estate

Corporate headquarters, Mississauga

QUESTIONS FROM PROPERTY MANAGERS

Office Facility Management, Answered

Cleaning, washroom hygiene and consumables, HVAC and electrical maintenance, plumbing, elevators, fire and life safety, security and access control, waste and recycling, and grounds and parking. The scope is agreed with you rather than sold as a fixed bundle.

Yes. Many buildings start with cleaning and add technical services as existing contracts reach their renewal dates. The transition plan is written around the agreements you already have rather than requiring you to break them.

Requests are logged with a reference, routed to whoever handles that trade, and closed with a record of what was done and when. Response times are reported monthly so you can share them with tenants rather than describe them.

It should not. A dated transition plan covers staffing, access, keys and contractor handover, and supervisors are on site through the first weeks. In most buildings tenants notice a change in standards before they notice a change in provider.

Both. Heavy cleaning and disruptive maintenance run outside business hours. Day porter coverage, washroom checks and tenant response happen during the day, because that is when the building is being judged.

Monthly reporting covers inspection scores against the specification, work order completion, response times and any outstanding items, in a format that feeds directly into your own owner reporting.

For most multi-service buildings, yes, through shared supervision, consolidated purchasing and staff who cover more than one function. How much depends on how many vendors you are consolidating, and the site inspection tells you before you commit to anything.

The services on this page are delivered by our own employed and licensed staff. Where a specialist trade falls outside our licensing, we say so at the quoting stage rather than after you have signed.

One Contract For The Whole Building

A full device survey covering condition, licence status and test history at no cost. Book an assessment and get a fixed monthly quote.  

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