OFFICE BUILDINGS · CANADA-WIDE
Office Building Facility Management Services
One contract covering cleaning, building maintenance, security and site support across your office property, with a named manager who knows the building and a service level your tenants can hold you to, delivered by the same team behind our Office Cleaning program.
- One contract, one point of contact
- Tenant request handling
- Service levels you can report on
Renewals Are Won In The Lobby
presentation and response time made a tenants mind
ISO 9001
WSIB Insured
WHMIS Certified
GREENGUARD
IPC Member
WHAT IT COVERS
What Facility Management Means For An Office Building
In an office building, facility management is the coordination of everything that keeps the property running for the people who lease space in it: daily cleaning of common areas and tenant floors, washroom hygiene and consumables, HVAC and electrical maintenance, elevator and life safety compliance, security and access control, waste and recycling, grounds and parking, and the handling of tenant requests when something goes wrong, the same scope covered under Learn about our Facility Management Services. Most office buildings arrive at this arrangement one vendor at a time, which is how a property manager ends up holding eleven contracts, eleven renewal dates and eleven phone numbers for problems that frequently involve more than one of them. Integrated facility management puts the whole scope under one agreement, one schedule and one manager who is accountable for the building rather than for a single line item inside it.
Managing Eleven Separate Vendors
- A separate contract for each service
- Problems that fall between two providers
- Invoices reconciled line by line each month
- You coordinate the schedule between them
One Integrated FM Contract
- Every service under a single agreement
- One manager accountable for the building
- One invoice and one monthly reporting pack
- We coordinate the schedule around your tenants
OCCUPANCY HAS CHANGED
Most Office Buildings Are Still Serviced To A Schedule They No Longer Have.
SERVICE LINES
Our Office Building Facility Management Services
HARD FM · TECHNICAL
Building Systems And Compliance
The equipment and statutory work that keeps the property operating safely and legally, including the coverage detailed under Explore Elevator & Escalator Maintenance Services.
- HVAC preventive maintenance
- Electrical repair and maintenance
- Plumbing and drain services
- Elevator and escalator maintenance
- Fire detection and life safety systems
- Building repairs and handyman services
SOFT FM · OCCUPIED SPACE
Cleaning, Security And Site Support
Everything your tenants and their visitors interact with every day they are in the building, including the front-of-house standard covered under our Reception & Front Desk Services.
- Janitorial and day porter services
- Washroom hygiene and consumables
- Security and access control
- Reception and front desk services
- Waste collection and recycling
- Parking and grounds management
PROPERTY TYPES
Office Properties We Manage
The Same Scope Applied Differently Depending On Who Owns The Building And Who Occupies It.
Class A Office Towers
Class B & C Buildings
Multi-Tenant Properties
Single-Tenant Headquarters
Suburban Business Parks
Mixed-Use Podium Offices
Medical Office Buildings
Government & Institutional Offices
Coworking & Serviced Offices
Campuses
Call & Contact Centers
Branch & Satellite Offices
What the building is decides what the contract gets measured on. A Class A tower is judged on presentation and response time, because the tenants are paying a premium and they compare notes. A multi-tenant Class B property is judged on cost per square foot and on not letting deferred maintenance become visible. A single-tenant headquarters cares about the workplace experience of its own staff and will tell you about it directly and often. A medical office building carries cleaning and waste requirements that nothing else on this list does, along with the added scrutiny covered under See our Pest Control Services page. The specification, the reporting and the level of on-site presence are set around which of those you are actually running.
TAKING OVER YOUR BUILDING
How We Take Over An Occupied Office Building
1
Site Inspection And Scope
We walk every floor, plant room and common area, record asset condition and current service levels, and identify what the existing arrangement is missing, at no cost.
2
Transition Plan
A dated plan covers staffing, equipment, access, keys, contractor handover and the order in which services switch, so nothing lapses on changeover day.
3
Staff And Systems Setup
Personnel are assigned and inducted on your building, tasks and assets are loaded into our management platform, and the escalation path is agreed with your team.
4
Go Live
Services start on schedule with supervisors on site through the first weeks, which is the period when a transition either settles or unravels.
5
Reporting And Review
Inspection scores, work order completion and tenant response times are reported monthly, and the specification is adjusted as the building changes.
10+
Years in operation
500+
Buildings serviced
24/7
Emergency response
100%
Insured & bonded
WHY IT ADDS UP
Why Office Property Managers Consolidate With Cleaning 365
The Saving Is Real. The Reason People Stay Is That There Is Nobody Left To Blame.
One Accountable Manager
Tenant Requests Handled
Requests logged, routed and closed with a response time you can report to tenants, instead of forwarded to a vendor and followed up by hope.
Cleaning And Maintenance Aligned
The people in the building every night are the ones who report the leak, the failed light and the lifting tile, which turns daily presence into early warning.
Scheduling Around Occupancy
Specification varied by day and by floor to match how the building is actually used now, rather than how it was used before attendance patterns changed.
Our Own Licensed Staff
Cleaners, technicians, guards and front desk personnel employed and licensed by us, rather than layers of subcontractors you never meet and cannot direct.
One Invoice, One Report
Consolidated billing and a single monthly reporting pack, which shortens your reconciliation and your owner reporting at the same time.
BUDGET & PRICING
Office Facility Management Pricing
Priced Around The Building, The Scope You Hand Over, And The Service Level You Commit To.
Building Size
Rentable square footage and number of floors
Scope Of Services
Service Frequency
Response Commitment
Standard response times or guaranteed service levels
Get An Office Building Quote In 30 Minutes
Tell us your square footage, floor count and the services you currently contract separately. We will send transparent pricing with no hidden fees.
OWNER AND TENANT FEEDBACK
Trusted By Office Property Teams
“We were carrying nine vendors and spending the first week of every month reconciling invoices. Consolidating did save money, but the real change was that problems stopped being somebody else’s contract.”
Property Manager
Class A office tower, Toronto
“Our attendance is heavily Tuesday to Thursday and we were paying for a flat five-day clean. Rebuilding the specification around the actual pattern paid for itself inside the first quarter.”
Director of Real Estate
Corporate headquarters, Mississauga
QUESTIONS FROM PROPERTY MANAGERS
Office Facility Management, Answered
Cleaning, washroom hygiene and consumables, HVAC and electrical maintenance, plumbing, elevators, fire and life safety, security and access control, waste and recycling, and grounds and parking. The scope is agreed with you rather than sold as a fixed bundle.
Yes. Many buildings start with cleaning and add technical services as existing contracts reach their renewal dates. The transition plan is written around the agreements you already have rather than requiring you to break them.
Requests are logged with a reference, routed to whoever handles that trade, and closed with a record of what was done and when. Response times are reported monthly so you can share them with tenants rather than describe them.
It should not. A dated transition plan covers staffing, access, keys and contractor handover, and supervisors are on site through the first weeks. In most buildings tenants notice a change in standards before they notice a change in provider.
Both. Heavy cleaning and disruptive maintenance run outside business hours. Day porter coverage, washroom checks and tenant response happen during the day, because that is when the building is being judged.
Monthly reporting covers inspection scores against the specification, work order completion, response times and any outstanding items, in a format that feeds directly into your own owner reporting.
For most multi-service buildings, yes, through shared supervision, consolidated purchasing and staff who cover more than one function. How much depends on how many vendors you are consolidating, and the site inspection tells you before you commit to anything.
The services on this page are delivered by our own employed and licensed staff. Where a specialist trade falls outside our licensing, we say so at the quoting stage rather than after you have signed.
One Contract For The Whole Building
A full device survey covering condition, licence status and test history at no cost. Book an assessment and get a fixed monthly quote.