Total Facility Management · Canada-Wide
Total Facility Management Solutions
Every hard, soft and specialist service your building needs, delivered under one contract, one SLA and one point of contact, so nothing gets managed piecemeal, all part of our broader Facility Management Services.
- Insured & bonded
- 10+ years in operation
- 24/7 emergency response
500+ buildings
kept running across Canada
ISO 9001
EcoLogo Certified
WSIB Insured
WHMIS Certified
GREENGUARD
IPC Member
The Basics
What is total facility management? Is it different from a bundled contract?
Most businesses buying FM services land on one of three models. Here’s where total facility management sits.
Facility management is the coordinated management of everything that keeps a building running smoothly, safely and efficiently. Instead of hiring one company for cleaning, another for HVAC, another for security and yet another for landscaping, facility management brings all of it under one roof, the same coordinated approach behind our Commercial Facility Management Company. Businesses need it because a building is a major operating cost — when maintenance is reactive and vendors are scattered, problems get missed, budgets blow out and safety slips. A dedicated facility partner keeps everything on a plan, catches issues early, and gives you a single team accountable for the whole property.
Bundled or multi-vendor
- A few services grouped, the rest still separate
- Multiple invoices and service standards
- No single party accountable for the whole building
- Gaps appear at the handoff between vendors
Total facility management
- Every hard, soft and specialist service in one contract
- One invoice, one SLA, one team accountable
- Self-performed work plus vetted specialist trades, coordinated centrally
- Consistent reporting across the entire scope
How Total Facility Management Works
Hand off the entire operation to one trusted vendor
Most businesses don’t set out to manage five vendors, it just happens gradually: a cleaning company here, an HVAC contractor there, a landscaper added on later. Total facility management replaces that entire stack with one contract, structured the same way as our Building Facility Management Services. We take on the hard services that keep the building’s systems running, the soft services that keep it clean and presentable, and the specialist work, grounds, pest control, waste programs, that usually gets forgotten until it’s overdue. Every service reports through the same dashboard and answers to the same account manager, so you’re not reconciling different standards, different response times and different bills every month. It’s the model businesses move to when the goal isn’t just cleaning done well, it’s the whole facility taken off their plate.
Our services
Every service category under one contract
Building systems & maintenance Planned and preventive maintenance for the systems that keep a building operational, with fast response when repairs can’t wait, including the programs covered on our HVAC Maintenance Services page.
Hard FM · Technical
Building systems & maintenance
Planned and preventive maintenance for the systems that keep a building operational, with fast response when repairs can’t wait.
- HVAC maintenance
- Electrical
- Plumbing
- Building repairs
- Preventive maintenance
- Emergency repairs
- Fire safety systems
- Lighting
Soft FM · People-facing
Cleaning & hygiene
Daily and specialist cleaning that keeps every space clean, safe and presentable.
- Commercial cleaning
- Janitorial
- Office cleaning
- Industrial cleaning
- Washroom hygiene
- Waste management
- Disinfection
- Carpet & floor care
- Window cleaning
Support FM · Specialist
Grounds, safety & specialist support
The services that get overlooked when they’re split across separate vendors, brought into the same contract and the same schedule.
- Grounds & exterior maintenance
- Pest control
- Waste & recycling programs
- Supply & consumables management
- Snow & ice management
- Energy & utility monitoring
Is This The Right Model For You Is This The Right Model For You
Who total facility management is built for
This model tends to fit a specific situation more than a specific industry.
Managing too many vendors
You’re coordinating four or five separate contracts and want one.
Multi-site portfolios
You need the same service standard at every address without managing each one locally.
Replacing an in-house FM team
You want facilities handled without carrying that headcount and management overhead yourself.
Post-vendor transition
A previous provider underperformed or exited, and you need someone to take over the full scope, not just part of it.
None of these situations are industry-specific, whether it’s a corporate campus or the specialized scope covered under Warehouse & Logistics Facility Management. Total facility management is built to solve that specific problem, regardless of what the building is used for.
How it works
How we take on total facility management for your building
1
Scope review
We assess your building and current vendor setup, including what’s working and what isn’t, at no cost.
2
Consolidated plan
You get one program covering hard, soft and specialist services, with a single fixed monthly quote.
3
Transition & handover
We coordinate the switch from your existing vendors so nothing lapses during the changeover.
4
Execution & monitoring
Every service runs on schedule, self-performed or through vetted specialist partners, and gets quality-checked.
5
Reporting against KPIs
You get one report covering the entire scope, not five reports from five sources.
10+
Years Delivering Facility Contracts Across Canada
500+
Buildings Under Our Care
24/7
Emergency Response, Every Day Of The Year
100%
Insured & Bonded, No Exceptions
Why Cleaning 365
Why businesses move their full facility operation to Cleaning 365
Built for companies ready to stop managing FM vendors themselves.
Full scope, one contract
Hard, soft and specialist services combined, so nothing sits outside the agreement.
One SLA, one accountable team
A single set of standards across the whole building, not five different ones.
Self-performed plus vetted partners
Core services delivered directly, specialist trades coordinated through vetted partners, all reporting to one account manager.
Transition support included
We manage the switch from your existing vendors so the handover doesn’t create gaps.
Consolidated reporting
One dashboard and one invoice covering everything, instead of five to reconcile.
Canada-wide coverage
The same contract and standards whether you run one site or a national footprint.
PRICING
Total facility management pricing
Pricing is built around the full scope of what’s included, not a single service line.
Scope of services
Which hard, soft & specialist services are included
Number of sites
Contract length
Service frequency
Get a customized quote in 30 minutes
Tell us what's currently split across vendors and what you'd want under one contract. We'll send transparent pricing with no hidden fees.
What clients say
Trusted by facility managers
“We had a cleaning company, a landscaper, a pest control contractor and an HVAC company, all billing separately. Cleaning 365 took over the entire scope in one contract. It’s the first time in years I’ve had one person to call instead of four.”
Facility Operations Manager
Corporate campus, Ontario
“Our previous facility provider only handled part of the building. Moving to a total facility management contract with Cleaning 365 meant everything, cleaning, repairs, grounds and waste, finally sits under one standard.”
General Manager
Multi-site retail operation, GTA
FAQ
Total Facility Management, Answered
Bundling groups a handful of related services, usually all soft or all hard, under one vendor while the rest stay separate. Total facility management covers everything the building needs, hard, soft and specialist services, under a single contract and a single set of standards, so there's no scope left over for you to manage elsewhere, the same standard we apply to specialized environments through our Airport Cleaning Services solutions.
Both. Core services like cleaning and routine maintenance are typically self-performed. Specialist trades, like pest control or certain electrical work, run through vetted partners. Either way, you deal with one account manager and one contract, regardless of who's physically on site.
Yes. Transition and handover is part of the process. We review what each current vendor covers, confirm coverage dates, and schedule the switch so there's no lapse between your old provider and ours.
You get consolidated reporting across every service category included in the contract, not a separate report from each department or trade. If a KPI or SLA needs to be tracked for compliance or budgeting purposes, that gets built into the reporting from the start.
No. It's more about how many services and vendors you're currently juggling than the size of your footprint. A single site running four or five separate contracts benefits from consolidation as much as a multi-site portfolio does.
We deliver total facility management contracts across the GTA, Ontario and British Columbia, for single buildings and multi-site operations alike, with the same contract structure and standards at every location.
Hand off your entire facility operation today
One contract for everything your building needs. Book a free scope review and get a fixed monthly quote, usually within one business day.